The ultimate digital library
to enhance your business

Store all the company knowledge in a single place that can be accessed and shared between clients and team members.
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Your company knowledge base

Give answers
to common questions

Optimize your customer support efforts and provide all the necessary information about your business in one place.
Fully Customizable

Integrated with chat solutions

Integrate chat support and optimize your platform allowing your team to respond to questions with previously prepared articles. Your agents can easily share knowledge base articles from the chat panel.
“Before User.com our team was hopping all over the place with different tools, but now I’m able to use all of these products – from push, SMS, knowledge base, on top of the robust marketing automation – in a single system to enhance my customer’s experience, and this is where the platform has the advantage.”
Justin McGill, LeadFuze
Learn more
Systematics of your knowledge base

Sorted and in order

Add depth with categories and subcategories for each level of your knowledge base. Any article can be added to multiple categories, to make it easy to find for anyone looking.

Use our Knowledge Base today

Compile all your business's knowledge in a single place.
✔ GDPR & CCPA-compliant  ✔ Dedicated Customer Support
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Go global with our multi-language feature

Each article can be translated into any language version you need for your business. Helping customers from different countries has never been easier!
Learn about your clients

Search insights

Discover which phrases are the most often searched for by your customers. Deliver the most requested knowledge they are looking for.
Fully Customizable

Editing was never so easy

Style your knowledge base with our powerful editor to customize and make your content something that’s unique to your brand.
Standard Features

See what comes standard in User.com

Powerful, self-serve email marketing to help you convert, engage, and retain more users. Trusted by thousands of companies.

Gmail Integration

Connect your inbox with User.com and see al the emails you get from prospects right in their profile timelines.

SMTP

In case you have your own SMTP, you can connect it with User.com and send emails via our application.

Drag & Drop Builder

All you need to create email structure is to drag appropriate sections onto the canvas.

Email for all businesses

Send lead nurturing, onboarding or ecommerce emails. Regardless of your of business model your emails always hit the right target with the proper content.

Opens, clicks and unsubscribes

See who opens, clicks and unsubscribes from your emails. All this information is visible in user-profiles and can be used as a trigger for further automations.

A/B Tests

Send different versions of your email messages and get a report about their effectiveness.

Grow your business automatically

Don't waste time on repetitive tasks. Let automations handle it.
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