Trigger sales actions after subscription end
Automated deal and task creation that puts sales on every expired subscription within days.
From first newsletter to customer engagement
With Positive User, connect with your contacts on your website, by email, SMS, chat, mobile, notifications, or wallet, all powered by AI. Go live in minutes.
Trusted by +15,000 marketing teams
Features
All your tools, working as one
For too long, marketing tools have forced teams to choose between simplicity and power. Positive User brings both together in one intuitive product, built to scale with your needs and adapt to every user. We support you from the first newsletter to complex automation scenarios, all in one powerful product.
Start
Start simple with professional newsletters
Create responsive emails in minutes. Our intuitive drag-and-drop makes it easy to engage your audience without any coding.
Start
Organize your audience effortlessly
Stop juggling spreadsheets. Store, filter, and manage all your contact lists in one clean, unified database ready for action.
Start
Grow your list of contacts from day one
Turn website visitors into subscribers instantly. Set up simple sign-up forms and pop-ups to capture leads automatically.
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GROW
Reach your audience everywhere
Go beyond email. Connect SMS, WhatsApp, Web Push, and Mobile Wallet to deliver a seamless experience across every channel.
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GROW
Orchestrate complex customer journeys
Build workflows that automate personalized engagement. Deliver the right message at the perfect moment, 24/7.
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GROW
Personalize experiences at scale
Leverage real-time data and 360° profiles to tailor every interaction dynamically and turn insights into revenue.
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Trust starts here
We are Positive
From small teams to growing companies, Positive has been helping businesses connect with their customers for 25 years. We design powerful yet simple marketing tools backed by real people who make technology work for you.
25
Years
experience in Martech
300+
Experts
all across Europe
800,000+
Users
active monthly
Use cases playbook
Launch proven workflows in minutes
Reclaim attention in browser tabs
Flashing-tab messages that win back visitors who switched away mid-session.
Promote discounts on category pages
Non-intrusive widgets that reveal a discount code when shoppers browse a chosen product category.
Protect deliverability on big launches
Priority-based orchestration that throttles large email sends and shields inbox placement during peak campaigns.
Turn Facebook leads into sales
Automated syncs that pull Facebook Lead Ads into your pipeline, create deals, and assign the right rep.
Drive webinar attendance
Multichannel reminders that turn webinar sign-ups into actual attendees across email, SMS, and push.
Automate sales task creation
Auto-assigned tasks that keep every deal moving forward at every pipeline stage.
Announce new features in-app
In-app messages that surface new features the moment mobile users open the app.
Collect phone numbers from subscribers
GDPR-compliant pop-ups that turn existing email subscribers into omnichannel SMS contacts.
Sync email subscription status
Automated syncs that keep every subscribe and unsubscribe accurate across your stack, with zero compliance gaps.
Celebrate first purchase anniversaries
Personalized thank-you campaigns that strengthen loyalty exactly one year after the first order.
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Celebrate usage milestones
Personalized multichannel messages that mark meaningful product usage milestones and deepen engagement.
Measure customer satisfaction with NPS
Automated NPS surveys that collect post-purchase feedback seven days after every order.
Update loyalty passes on autopilot
Self-updating mobile wallet passes that reflect every change in points and tier automatically.
Announce new features in-app
In-app messages that surface new features the moment mobile users open the app.
Reward top customers with flash access
Exclusive WhatsApp offers that give your best customers time-limited access to flash deals.
Re-engage sleeping customers
Automated workflows that identify and re-engage customers who haven't interacted in months.
Boost engagement with gamified offers
Scratch card pop-ups that turn seasonal moments into engagement with limited-time promo codes.
Automate repeat purchases
Intelligent reminders that prompt customers to reorder before running out, boosting lifetime value.
AI-powered product recommendations
Smart pop-ups that show the right products with active promotions to boost conversions
Trigger sales actions after subscription end
Automated deal and task creation that puts sales on every expired subscription within days.
Reactivate quiet leads
Automated email sequences that reignite inactive leads and keep your database clean.
Reclaim attention in browser tabs
Flashing-tab messages that win back visitors who switched away mid-session.
Win back inactive customers
Re-engagement campaigns that revive dormant accounts and boost retention.
Re-engage sleeping customers
Automated workflows that identify and re-engage customers who haven't interacted in months.
Convert browsers into buyers
Targeted follow-ups that re-engage visitors who browsed without purchasing.
Reward double opt-in with a discount
Compliant two-step opt-ins that deliver an instant discount and lift confirmation rates.
Collect phone numbers from subscribers
GDPR-compliant pop-ups that turn existing email subscribers into omnichannel SMS contacts.
Confirm subscribers with double opt-in
Clean two-step confirmation flows that build a reliable, GDPR-friendly subscriber list automatically.
Turn Facebook leads into sales
Automated syncs that pull Facebook Lead Ads into your pipeline, create deals, and assign the right rep.
Drive webinar attendance
Multichannel reminders that turn webinar sign-ups into actual attendees across email, SMS, and push.
Nurture leads on WhatsApp
On-site widgets that capture leads and warm them up through consent-based WhatsApp drip sequences.
Route B2B leads to the right rep
On-site call-back widgets that connect high-intent B2B prospects to the right sales agent in seconds.
Real teams. Real results
From startups to established European leaders, the Positive solutions help more than 100,000 teams communicate with their customers.
30%
Newsletter Click-Through Rate
“We carefully observe the effectiveness of emails and try to find weaknesses that make them have a lower conversion rate. Thanks to the advice of User.com experts and optimization we achieve better results. For some newsletter campaigns CTR reaches 30%”
Marcin Żywocki, Senior Ecommerce Specialist at Bricomarché
Senior Ecommerce Specialist at Bricomarché
50%
Open rate for automated emails
We chose Positive User not only because of the results we expected to achieve. Along with the platform, we have been assigned a specialist who does a lot of great work, and at the same time is very creative and takes the initiative. Without such a good CRM specialist, we wouldn’t have achieved so much.
Kamil Rentflejsz — LG Electronics Poland 1
Digital & E-commerce Marketing Manager, LG Electronics Poland
500%
Business growing YoY
Thanks to Positive User, with our business growing 500% YoY, we managed to keep conversion rates and customer satisfaction at high levels. It’s been a huge help while scaling our business!
Izabela Harbarczyk, Growth Catalyst & Content Creator at Bouncer
Growth Catalyst & Content Creator at Bouncer
+162%
Newsletter subscribers in 2 years
“Thanks to Positive User, we not only significantly expanded our audience base, but also streamlined communication and automated many tasks that previously consumed a lot of time. This tool truly supports our sales and digital strategy.”
Somfy
Equipo de E-commerce de Somfy
Open
A team of experts
We are close to you
Our local teams all over Europe work with you to turn your goals into measurable results, whether you want to do it yourself or let us do it for you.
Support that cares
Local experts who listen, explain, and solve issues quickly, in your language.
Success, together
A dedicated coach helping you build a plan that creates impact.
Guidance that lasts
Workshops, reviews, and insights in your language, in your timezone to keep you growing day after day.
Trust starts here. In Europe.
GDPR-compliant, privacy-first, and supported by real experts who speak your language.
Goodbye complexity. Hello clarity.
Positive User brings all your customer journeys into one simple platform. No more scattered tools, just seamless growth across marketing, sales, product and support.
