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your AI companion integrated into User.com

Your ideas turn into ready-to-execute workflows instantly.

Turn intention into action. In seconds.

Creating a campaign, segmenting an audience, scheduling a follow-up… All essential tasks, but often time-consuming. With Uma, all you need is to simply express what you want to achieve, and the action is carried out automatically.

Zero complexity
Zero wasted time
100% productivity

A human-driven AI, built for teams

Your expertise, amplified

Uma is not here to replace your skills. It multiplies their impact

A companion that saves you time

Uma supports you at every step, helping you accelerate your marketing projects

An assistant that boosts performance

Uma enhances your daily actions, without ever taking your place

An AI that works with you

Uma is designed to support teams, not replace them

JOIN THOUSANDS OF TEAMS AUTOMATING THEIR WORKFLOWS

At every stage of the customer journey, Uma is there

From prospecting to retention, Uma simplifies every marketing interaction. Explore prompts and discover how Uma turns simple requests into powerful marketing actions.

Identify your best prospects

“Show me the leads with a score higher than 80”

Segment created: 184 contacts. Ready for a targeted campaign

Sender's photo in the personalized message creation tool.

Create messages that convert

“Write a re-engagement email for customers inactive for 30 days”

Email generated: 1 subject line + 3 text variations with CTA. Do you want to preview?

Automation sequence diagram showing email and push notification steps.

Keep your customers engaged

“Schedule an automatic follow-up 7 days after purchase”

Email + push sequence created for D+7. Do you want to activate it?

Multichannel ad preview for a sports shoe, displayed in the inbox.

Manage all your channels in one click

“Launch a 20% off sale on email, SMS, and WhatsApp”

Multichannel campaign ready: Email + SMS + WhatsApp. Do you want to send it?

Analytics graphs showing the evolution of newsletter open rate and click-through rate over time.

Analyze and optimize your performance

“Analyze my latest newsletter campaign”

Results: 78% opens, 21% clicks. Recommendation: test sending at 10:00 AM

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And you, what are you going to ask Uma?

Uma is always ready to help you, whenever you need it in User.com. Ask your new AI companion what you want, and see results and workflows apparate in just a few seconds, ready to be used.

Marketing has never been this easy, with Uma!
Request a demo

Real-world use cases, tailored to each industry

Uma adapts to your business needs with a single request

Automatically re-engage customers who abandon their cart and encourage them to finalize their purchase with a multichannel sequence

Ask “Follow up on abondoned carts with a promo code” and Uma does it.

A woman managing a small online retail or fashion business, packaging clothes for shipping.

Accelerate inbound lead activation by creating full nurturing flows without technical setup

Ask “Create a 3-week nurturing flow for my inbound leads” and Uma does it.

A focused male professional working at a desktop monitor in a modern office.

Re-engage registrants who haven’t confirmed attendance and maximize participation with automated reminders

Ask “Send a reminder to registrants who haven’t confirmed attendance” and Uma does it.

A smiling hotel receptionist working on a laptop at the welcome desk, with a lit "WELCOME" sign.

Improve retention and engagement by sending targeted reminders to students or members

Ask “Remind enrolled students to complete their application before the semester starts” and Uma does it.

A focused older woman working on a laptop with a notebook and pen on her desk.

Instantly identify precise segments in your contact database to prepare upcoming campaigns

Ask “Show me contacts located in Paris, aged 25 to 35, for my next campaign” and Uma does it.

A smiling man with curly hair working at a desktop computer in a home office setting.

Build customer loyalty after a trip by automatically sending personalized offers

Ask “Send a special offer to customers whose trip ended 30 days ago” and Uma does it.

A smiling travel agent wearing a headset, working on a laptop with a globe and travel brochures on her desk.
Standard Features
See what comes standard in User.com
More than Uma: discover the intelligent tools that simplify your work, personalize customer journeys, and boost your performance.
All GDPR-compliant by design.

Product Recommendations

Serve dynamic product blocks across web and campaigns: bestsellers, recently viewed, category-based or complementary items – powered by your catalog and user behavior.

Dynamic Content for Each Audience

Personalize messages per segment with snippet tags and rule-based blocks (here I mean send code and HTML blocks) across email, web, WhatsApp, push, in-app and SMS.

Behavioral Segmentation

Build real-time segments from events, attributes and purchase history. Trigger journeys the moment a user matches your conditions.

Journey Orchestration

Automate multi-channel flows with delays and frequency limits – keep communication timely, consistent.

Ready to test the innovation that’s revolutionizing User.com: Uma, your AI companion?

Schedule a personalized demo and see how your natural-language intentions instantly turn into campaigns, segments and workflows ready to activate.
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Faster Customer Support

Solve customer questions quicker

With AI enhanced conversation responses, you can answer detailed customer questions much faster.

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Can you tell me how do I set up User.com as an integration with another system?
                                                                           



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Higher Customer Satisfaction

Increase your CSAT + NPS

Enable your customers with a highly adaptable chat tech powered by GPT, and automate communication with your customers - give highly personalised and instant on demand answers faster.

Faster Customer Resolutions, 24-7

Let AI Chat take over and answer your support needs

Move your support team to something more important.