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How to Handle Customer Service Requests: Tips for Agents

By Kinga Edwards General Topics
Customer service requests can come in all shapes and sizes. Sometimes, customers are just looking for help with a problem...
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5 Important Things to Consider When Selecting an IT Partner

By Kinga Edwards General Topics
Making the decision to outsource your IT can be a difficult one. There are so many factors to consider, such...
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7 Strategies to Create a Great Customer Experience for Ecommerce

By Kinga Edwards General Topics
If you run an ecommerce business, customer experience (CX) is likely the centerpiece of your table right now. (And if...
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How to Choose the Best IT Consultancy for Your Business

By Kinga Edwards General Topics
In a world where business is done online, it’s important to have a reliable IT consultant to help you with...
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6 Good Practices for Working with an Tech Support Providers

By Kinga Edwards General Topics
Maintaining a strong relationship with your IT business is key to the success of your business. By following these6 good...
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6 Common Sales Automation Mistakes in 2022

By Kinga Edwards Sales Process
Sales automation tools are empowering businesses to do more with less.  They free up salespeople from doing manual, repetitive tasks...
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10+ Customer Service Rules That Will Help You Win Over Your Customers

By Kinga Edwards Customer Success
Customers are the lifeblood of any business. Without them, you wouldn’t be in business. That’s why it’s important to know...
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Segmentation examples: Learn how 5 brands used market segmentation for sustained growth

By Kinga Edwards Visitor Engagement
You might not know that one of the major sales drivers in 2022 is the ability to create personalized experiences....
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