Many customer service experts predict that the way we do customer service will dramatically change in 2022. Customer expectations are...
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Today’s SaaS industry looks a bit different than it used to. The “as-a-service” concept is now fully embedded in most...
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Data integration has been a topic that everyone has been keen on for the past couple of years. The pandemic...
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eCommerce has been an ever-growing industry, since the rise in online shopping. Today, eCommerce sites are now looking into machine...
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Email bounces and email hard bounces, in particular, can do a lot of damage to your email marketing campaigns. And,...
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The sales funnel called the sales process involves tracking customer relationships from starting to end. Lots of steps can be...
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Customers are now more demanding than ever. They are smarter and have higher expectations. And as big brands like Apple,...
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Truth be told, the upcoming years in the digital world will become more service oriented. It means that the software...
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