Try the Business plan for 14 days.
3 minute setup.

Unlimited agent seats. Invite Your whole team.
No credit card required.

Start now

Free

Access to use a basic set of features, with limited options. Totally free. Forever.

free

$0

up to 2 000 contacts

-

    What's included:

  • Unlimited agent seats

  • Contact base

  • CRM

  • Analytics & user segmentation

  • Live Chat

  • Appointment scheduling

  • Knowledge Base

  • Push notifications

    • Check all features

Personal

Unlock an intermediate variety of features, everything you need to scale up fast.

from

$49/mo

for 2 000 contacts

+ $3 per next 1k contacts

    What's included:

  • Unlimited agent seats

  • Contact base

  • CRM

  • Analytics & user segmentation

  • Live Chat

  • Appointment scheduling

  • Knowledge Base

  • Push notifications

  • 5 basic automations

  • Chatbot

  • Pop-ups

  • Dynamic HTML content

    • Check all features

Business

Take it to the next level with a massive range of features to broaden your capabilities.

from

$249/mo

for 5 000 contacts

+ $15 per next 1k contacts

    What's included:

  • Unlimited agent seats

  • Contact base

  • CRM

  • Analytics & user segmentation

  • Live Chat

  • Appointment scheduling

  • Knowledge Base

  • Push notifications

  • Marketing automation

  • Chatbot

  • Pop-ups

  • Dynamic HTML content

  • Email Marketing

  • API

  • Mobile SDK

  • Call center

  • Migration from previous solutions

    • Check all features

Premium

Utilize growth at scale with all our features for the ultimate team platform.

from

$1349/mo

for 10 000 contacts

+ $15 per next 1k contacts

    What's included:

  • Unlimited agent seats

  • Contact base

  • CRM

  • Analytics & user segmentation

  • Live Chat

  • Appointment scheduling

  • Knowledge Base

  • Push notifications

  • Marketing automation

  • Chatbot

  • Pop-ups

  • Dynamic HTML content

  • Email Marketing

  • API

  • Mobile SDK

  • Call center

  • Migration from previous solutions

  • Account manager

    • Check all features

For enteprises

Custom price. On-demand installation. Enterprise needs.

Compare plans

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Follow other thousands
of companies that use User.com

Try the Business plan for 14 days. No credit card required.

Frequently asked questions

Relax - to make things clear, a Contact is a user with an email address, user_id, phone number, or a visitor who has contacted you via chat. To summarize, a contact is any user you have some data or had an interaction with. Anonymous users are not counted as contacts.

First of all - congratulations on your database getting bigger! As you know, our pricing is dependent on the contacts in your database. Remember that our system only upscales your payments - the price can't go lower than the first payment quota.

Date of first purchase = first billing date. The next payment takes place after a full billing period.

Our hearts are deeply broken, but it's okay. No hard feelings. To cancel a subscription, you'll need to remove your credit card details and resign from all plans in the payment section. Of course, your app stays active until the subscription finish date.

And the answer is... Yes, you can! We are generous and allow you to send four times more emails than the number of your paid contacts. However, please note that the Email Marketing feature comes standard in the Business tier and higher.

Look inside your wallet. If you see a credit card with a Visa or Mastercard branding (we accept only those two), we'll be delighted to proceed with your payment.

That's great! We love them too. Check out our long-term plans. The longer plan is, the bigger the discount you can expect. If you want a custom discount contact our sales!

Unfortunately, due to how our system works, we don't offer refunds. More about our refund policy here: https://docs.user.com/refund-policy

We are on the way to help you! Each new client receives 1 hour of free Onboarding call from our support team. If it is insufficient, check our Premium Assistance: https://user.com/en/assistance

Definitely! Talk to us via chat or check out our Partners section https://user.com/en/partners