Get ticket details
Get details about single ticket.
GET
/tickets/:id/
Data
Type
Description
id
integer
Unique ID provided in ticket model
curl -X GET -H "Authorization: Token <your_64_char_api_key>" "https://<your_app_subdomain>.user.com/api/public/tickets/:id/"
Response
{
"id": 1,
"status": "closed",
"name": "Ticket 1",
"description": "Ticket description",
"created_at": "2020-11-18T08:06:56.871986Z",
"updated_at": "2020-11-18T08:06:56.872014Z",
"due_date": "2020-11-25T00:00:00Z",
"assigned_to": {
"id": 1,
"name": "Agent Bob",
"avatar": "http://some.user.com/static/img/agent.svg"
},
"person": null,
"company": null,
"priority": {
"id": 1,
"name": "High",
"order": 1
},
"participants": [],
"segments": [
{
"name": "Closed",
"url": "/tickets/?segment=13"
}
],
"attachments": null,
"author": {
"id": 1,
"name": "Agent Bob",
"avatar": "http://some.user.com/static/img/agent.svg"
}
}
var settings = {
"async": true,
"crossDomain": true,
"url": "https://<your_app_subdomain>.user.com/api/public/tickets/:id/",
"method": "GET",
"headers": {
"authorization": "Token <your_64_char_api_key>"
}
}
$.ajax(settings).done(function (response) {
console.log(response);
});
var data = null;
var xhr = new XMLHttpRequest();
xhr.withCredentials = true;
xhr.addEventListener("readystatechange", function () {
if (this.readyState === 4) {
console.log(this.responseText);
}
});
xhr.open("GET", "https://<your_app_subdomain>.user.com/api/public/tickets/:id/");
xhr.setRequestHeader("authorization", "Token <your_64_char_api_key>");
xhr.send(data);
var request = require("request");
var options = { method: 'GET',
url: 'https://<your_app_subdomain>.user.com/api/public/tickets/:id/',
headers: { authorization: 'Token <your_64_char_api_key>' } };
request(options, function (error, response, body) {
if (error) throw new Error(error);
console.log(body);
});
<?php
$curl = curl_init();
curl_setopt_array($curl, array(
CURLOPT_URL => "https://<your_app_subdomain>.user.com/api/public/tickets/:id/",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "GET",
CURLOPT_POSTFIELDS => "",
CURLOPT_HTTPHEADER => array(
"authorization: Token <your_64_char_api_key>"
),
));
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}
import requests
url = "https://<your_app_subdomain>.user.com/api/public/tickets/:id/"
payload = ""
headers = {'authorization': 'Token <your_64_char_api_key>'}
response = requests.request("GET", url, data=payload, headers=headers)
print(response.text)
import http.client
conn = http.client.HTTPSConnection("<your_app_subdomain>.user.com")
payload = ""
headers = { 'authorization': "Token <your_64_char_api_key>" }
conn.request("GET", "/api/public/tickets/:id/", payload, headers)
res = conn.getresponse()
data = res.read()
print(data.decode("utf-8"))