Why my user didn't get the email I sent him?

11 de Enero de 2019 a las 20:22

I am using my own SMTP. In delivery logs of the campaign I see status "success". However, the user didn't get my message. Why?

1 Respuesta


11 de Enero de 2019 a las 20:23

 

Success means that the email went out from User.com. However, if you use own SMTP provider, then provider is responsible for email delivery.