How to make customers come back?
Feb. 24, 2019, 5:57 p.m.
Everyone knows how important it is that every customer who comes to your site or makes an order comes back again. This will be the best proof of the correct choice of strategy for promotion and high customer loyalty. In order to achieve this, you need to thank your site visitors.
7 available ways to help you do this:
- The system for the accumulation of points
The implementation of this system is very simple. The user places an order on your site. You encourage it with bonus points, and then the visitor exchanges the accumulated points for a discount or free delivery - this gives a guaranteed return of the client to the site and the growth of your profit.
- Service of free delivery of goods
The most powerful tool to influence the user when choosing a store can be free shipping. Indeed, according to statistics, more than 60% of consumers will make their choice in favor of free delivery if it is available in the online store.
- The ability to use your customers as a company brand
For regular customers of your site, there is a great opportunity to take part in the life of the project. In return for the participation of famous stars in advertising your website, you can offer it to your visitors, thereby reducing the advertising budget and making it clear how important customers are for you.
- Special conditions for regular customers
A good and inexpensive way to increase brand awareness and become discussed by additionally informing their regular customers about special actions only for them. This can be done via email distribution or by creating a special section on your site.
- Congratulations users
Caring and courtesy is a very important factor that positively influences the opinion of regular visitors. Send out to all registered users a greeting card with congratulations on their birthday, thus you will strengthen the emotional connection with customers and increase loyalty to your project.
Pay attention to your customers, increase the level of service and let us understand that they are not indifferent to you. An individual approach will allow you to increase the number of regular customers and additionally attract new visitors.