Live Chat Powered by Automation

Easily Engage your website visitors and have Everything at hand to provide an Exceptional Support.

No credit card required. Free for 14 days.

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User.com automatic chat message

Most important features

Automatic messages

Send messages driving engagement just in the right time

Lead generation form

Collect email addresses to provide answer when the visitor is already gone.

Default replies

Save time using previously prepared messages to answer questions that recur.

Automatic assignment

Assign agents to conversations automatically, based on previously defined rules.

Most important features

Design modification

Adjust colours, style and position of the chat widget so that it complements your website design.

Short agent bio

Let your agents share few words about themselves to inspire friend-like conversations.

Languages

Add as many languages as you want to display chat texts and prompts in viewers language

3 message modes

Display automatic messages in 3 different styles and see what works best in your case.

border element backgroundrose flower shape background
User.com Live chat adjusted color

More features

Approach visitors, leads and customers in channels that best serve each purpose and manage it all from a single place.

emails

Chat message as emails

If you answer clients questions when they’re already gone, the answer will land in their inbox.

bell

Notifications

Get push and sound notifications when someone asks a question on chat.

agents

Unlimited agents

No matter how many support agents you have, the price will remain the same.

notes

Notes

Add notes and call out other agents directly in conversations.

message peek

Message peek

See what your visitors are writing even before they click send.

agent groups

Agent Groups

Group your agents by specialization to provide high quality support.

custorem information

Customer Information

Have all important information at hand while talking to your clients.

Live chat use cases

Approach visitors, leads and customers in channels that best serve each purpose and manage it all from a single place.