Implementation Consultant

Location: Warsaw

User.com is a complex web application which serves millions of users using stable, innovative technologies. We face many interesting challenges every day and we learn from every one of them.

What we’re looking for:

Our perfect candidate wants to work on solving challenging problems with other smart people. You have a strong need to understand how and why things work the way they do. You should be able to understand technical issues from the perspective of the business. Knowledge and understanding of digital marketing and marketing automation is the key, but technical skills are equally important. To work with us you have to be willing to learn new things fast, every day.

The position involves:
  • working with customers to successfully implement our services,

  • analysing requirements and issues,

  • monitoring, managing and resolving technical issues on the client side,

  • recreating issues, testing and suggesting solutions,

  • influencing the shape of our product by conveying client requirements to the product team.

Requirements for this role:
  • a perfect command of English,

  • knowledge and a strong interest in digital marketing and automation,

  • previous experience in a troubleshooting environment,

  • ability to listen, understand and help our clients achieve their business goals,

  • strong communication and collaboration skills,

  • curiosity, eagerness to learn,

  • a real interest in helping a high volume of both technical and non-technical customers.

What we offer:
  • work in a young, highly motivated team, building one, large, global product,

  • all tools, books and online courses you need to be better at what you do,

  • subsidized Fitprofit gym card,

  • subsidized private healthcare,

  • subsidized lunch,

  • Mac or PC laptop and a comfortable workplace.

To apply for the above position send us your cv to work@user.com with the words “Implementation Consultant” in the subject field and the following clause in your e-mail:

“I hereby give consent for the processing of the personal data included in my message and the documents which I attach herewith for the purpose of the current and future recruitment processes conducted by UserEngage Sp. z o.o. with its registered office in Warsaw in compliance with GDPR and related regulations.

We hereby inform that UserEngage Sp. z o.o. with its registered office in 87 Grzybowsta St., Warsaw, POLAND is the controller of the personal data provided in the above recruitment process. You have the right to access and amend your data. Providing personal data in this process is voluntary but without this information, we may not process your application.