NOTE: You cannot set user first name, last name and email address - until you can pass through the variable inside GTM snippet.
1
Register your GTM account if you did not do that yet.
- Create new tag
- Choose tag type, and selectCustom HTML
- Paste in the JavaScript snippet found on registration page of User.com, or in integrations.
<script data-cfasync="false" type="text/javascript">
window.civchat = {
// API key can be found at https://app.userengage.com/integrations/
apiKey: 'YOUR_API_KEY',
// OPTIONAL FIELD - value: simple, expanded, hidden or empty (default)
state: 'YOUR_API_KEY'
};
</script>
<script data-cfasync="false" type="text/javascript" src="https://widget.userengage.com/widget.js"></script>