Call Center & SMS: More engaged customers

Use the most effective means of communication. In User.com you can call and receive calls as well as automate sending text messages.

No credit card required. Free for 14 days.

Sending SMS from customer profile
round orangeblue square
Personalized SMS dispatch

Most important features

Text messages

Automate sending personalized text messages and receive responses in your conversations.

Calling campaigns

Schedule, record and analyze both mass and single calling campaigns.

Call scripts

Prepare scripts your agents will follow during mass calling campaigns.

Incoming calls answering

Have all customer information at hand thanks to answering calls in User.com app.

More features

Approach visitors, leads and customers in channels that best serve each purpose and manage it all from a single place.

record

Record calls

Each call can be recorded and stored in User.com for later review.

buy phone

Buy a phone number

Thanks to Twilio integration you can buy phone numbers directly in our app.

automated call

Automated calling

Add user to your calling campaign automatically, to save time and avoid oversights.

call logs

Call logs

See all the history and costs of previous calls.

sms delivery

SMS delivery log

Get access to data about sent text messages and see which numbers are no longer active.

answers from script

Answers from scripts

Save answers to questions from your scripts in user profiles automatically during the call.

Call center use cases

A quick glance at how working with call center looks like in practice.

round orange