Simple autoresponder
Your users are never left unattended. Respond to their chat messages even when none of your agents are available.
Average NPS points
up to17%
Sometimes, none of your agents are available. This doesn’t have to mean you can’t respond to your users’ messages.
While there are many benefits to implementing marketing automation, we feel the following are some of the most important:
- Provide better customer support.
- Increase customer satisfaction.
- Reduce errors; (people miss things, computers don't.)
Possible adjustments
Starting point
Triggered by a visitor’s chat message
Timing
Set the amount of time that will elapse before the visitor is contacted with an automated message.
Condition
Check if your agent has responded.
Automated message
Send a personalized automated message.
Popular automation ideas
Maximize results on every stage of your sales funnel with automatic, yet personalized communication in appropriate channels.
