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Simple autoresponder

Your users are never left unattended. Respond to their chat messages even when none of your agents are available.

Average NPS points

up to17%

Sometimes, none of your agents are available. This doesn’t have to mean you can’t respond to your users’ messages.

While there are many benefits to implementing marketing automation, we feel the following are some of the most important:

  • Provide better customer support.
  • Increase customer satisfaction.
  • Reduce errors; (people miss things, computers don't.)

Possible adjustments

Starting point

Triggered by a visitor’s chat message

Timing

Set the amount of time that will elapse before the visitor is contacted with an automated message.

Condition

Check if your agent has responded.

Automated message

Send a personalized automated message.

Example in the app user.com