Let your agents react fast to increase the possibility of contacting lost users.
While there are many benefits to implementing marketing automation, we feel the following are some of the most important:
- Boost your sales.
- Reduce errors; (people miss things, computers don't.)
- Create more opportunities for upselling.
- Reduce staff costs by automating repetitive tasks.
This automation starts when a user deletes their account.
Send an email to the assigned agent to let them know that they should contact the user as soon as possible and find out what was the reason for deleting the account.