Collect and store data on your website visitors.
Everything that your sales team needs
Seamless transition between desktop and mobile devices.
Improve communication with automated modules
Send personalized emails at the perfect moment or activity.
Increase returning traffic with individualized notifications.
Store organized knowledge for your team and customers.
Call Center & SMS
Schedule or answer phone calls and send SMS campaigns.
Convert automated conversation processes into valuable data.
Automations make money
Marketing on a new level with a beautiful visual creator.
Easy appointment scheduling with no back and forth emails.
Vivid dashboards to quickly understand everything at once.
Learn about the ways our customers use User.com
An all-in-one marketing tool for all your team's needs
Streamline your onboarding and customer service
Dig deeper into your app plus comparison reports
Simplified processes to enhance a company's growth
Potent segmentations to promote cross and upselling
Take already proven and efficient tech to the next level
Customized web experience for each and any explorer
Unified and omnichannel data put to utilization
Present contrasting communication based on history
Gain extra foresight to make advantageous decisions
Design the customer journey and be two steps ahead
Effective insights to strengthen a stable student base
Quick template ideas for any business consideration
Improve action programs with plans geared to convert
Turn leads into customers with tested automations
Proven automations with already perfected outcomes
Implement automated campaigns and get great results
Increase NPS and keep close relationships with clients
Expand transactions, value, and personalized reminders
This module enables you to filter your users depending on whether or not their attributes meet specific criteria. For example: users from UK and speak French or German.
If the user stays on the same page for an extended period of time, offer them assistance or make a suggestion.
Send a targeted call-to-action email when the user clicks on a particular link.
Show a newsletter sign-up form to users who have visited your website a specified number of times yet have not provided their email address. Then send an email with a confirmation link. It will provide a steady stream of new leads to your pipeline.
Engage a newly registered user by sending them an onboarding message.
Send an web push reminder to users who added products to their cart but did not complete the purchase.
Promo codes are a great way to gain new customers.
Change the user's score when they open, click on, or unsubscribe from your email campaign.
Collect information about the terms users search for on your website.
Send an email message to users from your imported database and reach them on your website once they've clicked on the redirection link. This automation helps you merge the existing user with their cookies.
Count all occurred events. See which users are the most active.
Set up an autoresponder with multiple versions of the same message. Test and track their effectiveness.
Encourage your visitors to use your services. Collect data and generate more visits.
Count the potential value of your leads based on the information you collect about their characteristics.
Send an email to your customers for a birthday or anniversary of their first purchase or registration.
When the user visits a specified page, this automation adjusts their score accordingly.
When it comes to conversion, timing is key. Get in touch with your users right after they register on your website. The sooner you contact the lead, the better your chance for conversion.
Send a personal message when you are at a meeting or use this automation as an autoresponder.
Use this bot to make effective phone campaigns. Generate more leads and close more deals.
Filter all visitors who did not attend a demo call and show them a pop-up with a proper invitation.
Provide instant support in many different channels to all of your customers.
Send an event to Google Analytics when a user sends a chat message.
Create a simple chatbot that will ask users about the type of their issue and assign appropriate agents based on the response.
Send an email campaign after a user registers on your website. Then, when the user clicks on the confirmation link you send, launch your follow-up email campaign.
Let the user submit your custom form on the website then send this data to User.com via a data collector. Register the event and use it to deliver an email message.
This bot provides information about vernissages and exhibitions, offers the possibility to sign up for a newsletter or buy works of art.
Well-targeted messages, ones that directly mention what the user is looking for, will increase conversions while lowering bounce rates and advertising costs.
Send an email campaign to a user who visits your pricing page.
Invite specified users to your social media profiles. Use multiple triggers to build your community.
Prepare the best loan offer for your clients. Gather data for future email and phone campaigns.
Count every single lead, regardless of their origin.
Send a friendly email and send thank you to all of your customers who made a purchase a few times.
Organise your leads and make sure your sales reps receive new ones at the right moment. This automation creates a new deal every time someone registers on your website.
Increase conversion in your sign-up process by sending an automatic message with a discount code.
Fully automate your refund process. Send automated messages to your team and customers after they submit a refund form.
Check if your customers are happy with your help on chat.
Don’t let hot leads slip away. Create a deal when a user provides you with specific details then notify the agent automatically assigned to that deal
Ask the user for specific details, then send them a welcome email.
Gather details about the user to give them a customized offer.
Remind your users about events, pending payments or special offers.
If a potential customer opens an email, a quick call can be a great way to convert them.
A bot which encourages visitors to subscribe to your newsletter and groups them based on their interests.
A bot which processes your net promoter score.
Send an email message to users who visit your site.
Send an email with a special offer connected to a previous purchase.
Bring back the leads that you've lost. Try to convert them to paying customers.
Tags can be used to filter users, and they can also trigger the creation of a deal.
Send important data from User.com to any external service via an API call.
Create an event and take care of the users who exceeded the specified score
Encourage people who need a small incentive to complete their purchase by adding a top bar with a discount to your website.
A simple but effective bot which collects data for further contact with the user.
Give your customers the best offer. And to make that offer even better, personalize it.
Send an ebook to users who submit a form on your website. Deliver useful content once the user has provided you with the necessary details.
Try to convert lost deals to paying customers.
This automation handles the entire workflow regarding the sign-up for a webinar. When the user is on your website, the system detects that he or she hasn’t seen any sections of your webinar yet, and a pop-up form with an invitation appears. If the user signs up, they immediately receive a message with their confirmation, and they also receive a second reminder before the start of the webinar with a link to the streaming platform.
Make sure that your new users receive well-made onboarding instructions.
Notify agents when a visitor meets specified conditions.
Inform your team about any new leads.
Send a chat message to users who haven't gone through the checkout after a particular period of time.
Send an email message to users whose trial comes to an end in 3 days.
Gather information about the type of event, the number of guests and additional services.
Check how the trial is going. At the midway point, there is still time to address any concerns or rectify any problems.
This bot gathers all the necessary data and sends them to one of your agents.
Some products need to be regularly restocked. Send your user an email reminding them they need a refill.
Send information about conversions to Google Analytics or another tool.
Change the presentation of a product page based on data about your user.
Filter users based on their browser language and send them a welcome message.
Encourage new customers to share their purchases and test different forms of engagement to get better results.
Track the sources from which your users come to your site for their first visit.
Send an email and mobile notification to your agents when there is a good chance of acquiring a new customer.
Send a welcome back message to every user who returns to your website after being away for 5 days or more.
Adjust the value of deals to match the characteristics of your leads.
This bot asks users a question - when the users give a correct answer, they receive a discount coupon.
Increase sales by letting your support agents know which users are worth contacting.
Send an email to all your customers who made a purchase a month ago.
When your lead performs a specific action, add them to a list and create a deal for your CRM.
Send a more personal thank you email when your user makes their first purchase.
Track when deals are moved to the next stages of a funnel. By sending events, you'll be able to see their dates in a user's profile.
Generate leads by forcing users to provide their email before they can read a whole article.
Create a fully automated pipeline based on your users' behavior.
Send A/B tested forms and see which one delivers the best results.
If the user stays on the same page for an extended period of time, offer assistance or advice.
Make sure your agents are informed about newly scheduled meetings.
This bot provides information about a charity organization, donations, and encourages the user to sign up for the newsletter.
Get to know why a user became inactive. Send them an email to get some feedback.
Send a chat message if a user doesn't submit a form in time.
The end of trial is when you have to do everything in your power to engage the visitor and make sure he understands the value of your product. In this example we will automate email notifications to sales representatives every time someone whose email address we have comes back to our website. Remember having 'trial_days_left' integer attribute prepared. Then you will be able to filter users who have X days till the end of the trial.
Send an event to external systems by which you'll be able to segment your retargeting audience.
Organize customers in your database into segments based on recency, frequency and the total value of their purchases.
Remove the user from a list or lists when they are given a specified tag.
Every month remind your customers to buy something from your store.
Automate your event registration and follow-up process.
Every time a user sends you a chat message, if there is no response within 2 minutes, they will receive an automated chat message saying that customer support has been informed about their message.
This bot serves students and parents. It provides information about the school, students portal, and admissions.
If a user resigns from your services, send them an email.
Engage your users and generate new leads by contacting visitors after exactly 3 visits to your website (when the first questions about your business start to form in their minds).
Send an email campaign to all users whose trial ended. Your chance to convert them to paying customers.
Show chat widget only on specified devices.
Don't waste time on creating 'Thank you' pages. Change the content of a page instead.
Make sure your agents have instant information about users resigning from using your services.
Check which version of an email message yields a better conversion rate.
Add or subtract points based on a user's behavior to measure their engagement and likelihood to buy.
Show a pop-up with a limited-time offer.
Improve your conversion rates by differentiating your offers depending on which sales funnel stage the user is at.
A useful bot which can fill in for your agents during their absence. Provide 24/7 support for your users.
It happens that prospects call your sales agents when they are having another conversation. To let them know you care, send them a text message saying the agent will call them back as soon as possible.
Exit pop-up help grab the attention of visitors who want to leave the page.
Whenever something that needs a sales agent's reaction happens (like a creation of a new deal), add a note with instructions.
Let the assigned agent know that one of their leads has just become a customer.
Track conversions in Facebook, Google etc. when a user schedules a meeting through the User.com calendar or submits a pop-up form.
Build better relationships and keep internal processes clean by making sure only one sales agent interacts with each user.
Send a personalized web push campaign to users who submit a form. Based on their action, send them an email with a special offer.
Qualify leads based on their scoring and grading.
Increase conversion by adjusting page content to the location of a particular user.
Get to know on how many days a user visits your app during their trial period.
Optimize your spending and know how to invest your money better.
With this automation, you'll be able to see at first glance which stage of the sales funnel has each user reached so far.
When a user signs up for your service and becomes inactive, you should get in touch.
Let your sales agents react fast when a user comes back to your website.
Send a giveaway code/content upon submission of a proper form. Use the submitted data for further contact and email campaigns.
Use a personalized call-back form when a new visitor enters your website. Grab their attention and engage your visitor to communicate with you.
Send an e-learning course in a series of email messages.
Increase your shared numbers by leaving only one share CTA button related to the platform a user came from.
Send a newsletter at a specified date and time to all users on one of your lists.
For all users who come to your site from social media, send them an invitation to follow you on social media.
This bot generates leads by collecting email addresses and other actionable data.
Bot which engages users for buying and downloading the game. It also collects data for further contact.
This bot helps hesitant users become satisfied clients. Understand the user's preferences and prepare a personalized offer.
Use a blog to generate more leads. Show a chat message with an offer while the user is reading your blog post.
After a user makes a 2nd purchase send a promo code for their next order.
Keep CRM clean and organized. Make sure that all user profiles are filled.
Sum up the total value of a user's purchases and save it in their profiles.
By using multiple filters, identify what interests user the most.
Make sure all users coming from social media websites are your followers!
Automate sending a weekly newsletter.
Your users are never left unattended. Respond to their chat messages even when none of your agents are available.
Improve your click-through rate. Notify your users about an ongoing sale with personalized messages and personalized page content. Remember that you need to have your users segmented based on their purchases, products they’ve viewed, or other criteria important to you.
Send an SMS reminder to users who have provided their phone number, who added products to their cart but did not complete the purchase.
Turn your new visitor into a new customer. Show them a pop-up with a discount code for their first purchase.
Create a drip campaign that will establish closer relationships and move your leads closer to purchase.
When your leads reach a specified score, schedule a call.
When a user is added to your list of subscribers, send them a thank you message on chat.
Tag the most active visitors and tag them as potential advocates.
Send an email reminder to users who have provided their email address, who added products to their cart but did not complete the purchase.
A bot which can help your HR department. It asks a few verification questions and asks the user to send their CV. Every answer gives the user an additional score based on your requirements. If a user reaches a specific score, the bot will invite him to talk to one of your HR managers.
Send an A/B tested SMS campaign and see which one delivers the best results.
Send reminders about the upcoming date of the next payment for your services.
Save the date of the GDPR agreement as an attribute value for a specified user.
Filter for users whose trial has just ended and send them an email campaign asking for feedback.
Make sure people remember how many points they've already earned and how many more they need to get a higher discount.
Increase conversion by offering downloadable content covering a similar topic to the currently displayed article.
Tag visitors who meet specific criteria.
With this automation, your users are never left unattended. Provide information about working hours and notify your agents about the chat message.
If you provide support in several languages you can assign appropriate agents automatically based on language settings of a user's browser.
Automate your nurturing queue and boost your conversion rate.
Remind people about the products they recently viewed, but haven't bought yet.
A meeting requires some preparation. You can automate specific tasks, and focus on more important things.
Ensure that new users who ask questions are later contacted by a sales representative. Add them to your CRM.
Social proof is a real conversion booster. That’s why after each purchase you should ask your customers to review bought products. Using web push notifications, you make sure your message won’t land in the 'Promotions' email folder that nobody checks.
When your clients make several purchases, it’s on the cards they are satisfied with your service. After their third purchase, you should consider asking them to recommend you to their friends in return for example, loyalty discounts.
Don't ask for the same information twice. Change the input fields on-the-fly to get information valuable for, e.g., segmentation.
Gather information about why the user is leaving or unsubscribing. You can later use the information you gained to try and persuade the user to stay.
To get the most useful info on your app performance, gather feedback from your most active users.
It’s crucial to close a deal before the end of the trial. In order to do so, first, remind the lead that their trial is coming to an end. For this automation, you need to have the event 'registration' prepared beforehand.
Gather leads via SMS messages and pop- up forms and add them to lists for further contact.
Send your newsletter to the right user at the right moment.
Add numbers of days in trial period to custom attribute for every newly registered user.
Send multiple versions of the same push notification and see which one delivers the best results.
Improve your bounce rate. Make sure that your users want to receive the newsletter from you.
Tag someone as VIP every time they make a big purchase.
Generate more leads using this simple bot. Gather data through a pop-up form and completely automate the ordering process.
The feature 'HTML block' helps you personalize the content of a page for each user based on their characteristics and behavior.
Increase user engagement and lower the bounce rate by welcoming users with a chat message. Reach them right during the first website visit.
Create an activity for your agent when a user does not implement the code on their site.
Give users who share your post a discount code. Increase your conversion rate and gain social media advocates.
Add visitors who meet certain criteria to a specified list.
Ask users who scrolled to the bottom of an article to rate the content and send the answer to your analysis tool.
Increase your chances of success by using multiple channels of communication. Ask your push notification subscribers if they'd also like to subscribe to your email newsletter.
Remind your customers about a failed payment via email message.
When your users send you a specific SMS, send them the code for your services.
Send a personalized email from the CEO when the user implements a code on their page.
Let your sales agents react fast when a user opens their email.
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