Increase customer retention
The data gathered by your app lets you, in turn, provide personalized and specialized attention.
While there are many benefits to implementing marketing automation, we feel the following are some of the most important:
- Reduce staff costs by automating repetitive tasks.
- Gain insight into your users’ behavior, needs, and preferences.
- Improve your closing ratio and raise the average value of your deals.
This automation is triggered when a user sends a chat message.
Assign the right agent to the right user.