Increase customer retention
The data gathered by your app lets you, in turn, provide personalized and specialized attention.
While there are many benefits to implementing marketing automation, we feel the following are some of the most important:
- Reduce staff costs by automating repetitive tasks.
- Gain insight into your users’ behavior, needs, and preferences.
- Generate more leads.
This automation is triggered when a user sends a chat message.
Send a bot message asking about the type of issue the user has.
Check the user’s answer.
Assign an agent
Assign a proper agent based on user’s asnwer.