User interface design services

We offer design services appropriate for each step of product development We have a proven track record working with Web sites, Web applications, desktop software and hardware products.

UI design and information architecture Our design process involves three phases: Discovery (understanding business & user needs, and creating personas), Design (putting together mockups, prototypes and visual design) and Delivery (finishing the prototype, creating a design spec and consultation during implementation).

Customer research Talking with customers and observing them working provides information that you cannot get any other way.

In usability testing, we observe real users interacting with your product to identify strengths and weaknesses. After all, who better than your users to tell you what's good and bad in your product? Usability testing gives valuable feedback at any point in the development process, but is especially good early on. The result is a usability report (download a sample usability report, PDF 166 KB).

Customer visits may include usability testing or just discussions with users. Open-ended conversations provide a way to learn about customer needs that are hard to express otherwise. They lead to increased understanding of how to build your product.

Expert product review We can do an expert review of existing products without bringing in any users. A review contains observations based on good design practices and knowledge of your customers. It's faster than a full usability study.